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🛟 Customer support
Answer customers faster with a human still in charge. 13 recipes.
- 1.Support inbox first-draft repliesA bot drafts a reply to every new support email so a human only edits and sends.Customer support · No-code · Recipe
- 2.Refund request routerSpots refund and cancel requests and sends them to one person with the order details attached.Customer support · No-code · Recipe
- 3.Help article gap finderEvery Friday, lists the questions customers asked that your help docs do not answer.Customer support · No-code · Recipe
- 4.Saved replies from your best answersTurns the support replies you are proud of into a reusable saved-reply library.Customer support · No-code · Recipe
- 5.Angry email early warningFlags support emails with strong frustration so they get a fast, human reply first.Customer support · No-code · Recipe
- 6.Order status answer botAnswers "where is my order" emails with the real tracking link pulled from your store.Customer support · No-code · Recipe
- 7.After-hours auto acknowledgmentSends one honest "we got it, here is when we reply" note outside business hours.Customer support · No-code · Recipe
- 8.Bug report cleanerTurns messy customer bug emails into a clean ticket with steps, device and expected result.Customer support · No-code · Recipe
- 9.Weekly support digest for the teamEvery Monday, one short message summarizing last week's support themes.Customer support · No-code · Recipe
- 10.Customer reply tone checkBefore you send a tricky reply, a bot checks it for tone and missing answers.Customer support · No-code · Recipe
- 11.Support reply check against your help docsBefore a support reply goes out, checks it against your help docs and flags anything that conflicts or is not covered.Customer support · No-code · Recipe
- 12.Reply in the customer's languageDetects the language of new support emails, tags them, and drafts a reply in that language with an English copy for your team.Customer support · No-code · Recipe
- 13.Follow up on bad ratings within a dayWhen a customer gives a low satisfaction score, opens a task for a person to reach out within 24 hours.Customer support · No-code · Recipe