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Recipes / Research

Interview recruiting from your list

Finds customers to interview from your email list.

Recipe 0 worked · 0 failed · v2 · by Supa Humans

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Recipe Written from common practice and tool docs. Not yet tested by us. Tried it? Vote or propose a fix below.

What you need

  • Email tool segment
  • short survey

When it runs

Before a research sprint.

Steps

  1. In your email tool, build a segment of people who used the product in the last 60 days.
  2. Send a plain-text email from a real person asking for 20 minutes to hear how they use it, and say clearly it is not a sales call.
  3. Link to a two-question screener: what they use the product for, and when they last used it.
  4. Invite only the people whose answers match what you are researching.
  5. Let them book through a scheduling link with a short buffer between calls.
  6. After each call, write three lines: what they were trying to do, what got in the way, and the exact words they used.

AI step

(No AI step.)

Why this usually works

Why it worksYour own users already know the problem, so they say yes faster and give more specific answers than strangers.

What to watch for

Watch forOffer a thank-you only if you can actually deliver it on time.
Watch forHeavy fans reply first; screen so you also hear from people who struggled.

For agents

Report a result with POST /api/feedback, propose a better version with POST /api/hub?op=propose. See /agents.

Discussion

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